FREQUENTLY ASKED QUESTIONS
We are doing our initial launch through Kickstarter. If you are interested in getting your very own Miventi bag, please subscribe to our email list so you can be notified when the campaign is live.
Kickstarter is a funding platform for creative projects. Kickstarter is not a store. Backers pledge to projects to help them come to life and support a creative process. Funding on Kickstarter is all-or-nothing. No one will be charged for a pledge towards a project unless the project reaches its funding goal.
A backer is you, our community of supporters who wants to see this project come to life. With your support, we can start building capital for the business so we can operate effectively and keep producing sustainable, functional, and stylish products for you.
Every project creator (i.e. Miventi) sets their project’s funding goal and deadline. If people like the project, they can pledge money to make it happen. In return, backers expect to receive the specific reward(s) that they pledged on. If the project succeeds in reaching its funding goal, all backers’ credit cards are charged as soon as the campaign is over. Please note that you will need to create a Kickstarter account in order to make a pledge and back a Kickstarter campaign.
You will find out more info about Miventi’s project funding goal, reward tiers (which includes pricing), and deadline once our Kickstarter page is live. Be sure to subscribe to our email list to get notified of important updates!
To learn more about Kickstarter basics and how to back a project, click here.
We at Miventi, have thoroughly and carefully planned for this Kickstarter campaign. We value the trust and support of each and every backer as we intend to use this as a launching pad for our brand. That is why, it is important for us to deliver the expected rewards on-time and as promised. We have carefully planned and prepared for this project, sourced the materials ahead of time, and have communicated with our supply chain informing them of the upcoming campaign. But even with careful preparation, we understand there can still be unexpected events that are out of our control (i.e. delay in shipments). If this happens, we will make sure to communicate and update our backers.
You have the ability to change or cancel your pledge at any time while the campaign is live. Unfortunately, there will be no refunds or returns (including exchanges or credits) for any products received through this campaign as soon as the campaign is over. We will, of course, stand behind our products and take care of any issues Kickstarter is a crowdfunding platform and not a traditional retail store. Rewards are provided as a perk of supporting our business. These rewards are not like normal purchases. Backers are truly a part of helping us fund a project and bringing it to market. We count on your pledges in the same way your favorite charity counts on the money raised in its pledge drives. Thank you for your understanding and support.
To learn more about Kickstarter refund policy, click here.
Currently, we do not have any bags ready for sale. Once the Kickstarter campaign is over, and if enough people back our campaign, Kickstarter will then release the funds to us so we can start purchasing the materials and begin producing the Marissa bags.
Our current timeline puts delivery of bags to our backers by October 2021. As soon as the campaign is over and once we receive the funds from Kickstarter, we will start ordering the materials needed to create the bags. Current lead time to receive materials from our suppliers is 3-5 weeks from when it was placed.
Each bag is crafted by hand and takes time to produce, so we are giving our manufacturers atleast a month or two (turn-around time) to produce the bags as soon as they receive all of the materials. If all goes well and materials are received on-time, backers may receive their bag(s) sooner than expected.
Our bags are crafted by trusted handbag manufacturers who have been in the industry for more than 20 years. They are located in Los Angeles, CA.
For this campaign, we do not intend to ship internationally. We want to make sure that we are able to deliver to each and every backer on time or as close to the expected delivery date. The ongoing pandemic has severely impacted international shipping reliability and timeframes. For this reason, we have decided to limit our shipping to backers who live in the continental US only.
We are truly grateful and very appreciative of your support. But unfortunately, we have seen that this pandemic has severely impacted international shipping reliability and timeframes. To avoid the risk of international backers either having their rewards extremely delayed or getting lost, we’ve decided to limit this campaign to backers living in the continental US only.
Please note that we do intend to open up sales and/or possible future Kickstarter campaigns to international backers when international shipping goes back to a more normal timeframe and better reliability.
If you are still interested in backing this campaign, please feel free to reach out to us at firstname.lastname@example.org.
We plan on opening our e-commerce store to regular consumers once we’ve analyzed the results and feedback from our backers. We should have the Marissa bag and other amazing products ready to be purchased online pre-holiday season 2021.
We have full intentions of making our products available to ship worldwide. But since we are in the beginning phase of our business and due to the uncertainties given by the ongoing pandemic, we want to make sure we don’t overpromise and underdeliver. We will consider shipping to other countries once we deem that we are ready and shipping expectations have normalized. Please feel free to reach out to us with any questions. We’d be happy to assist.
We have many other products and designs that we are excited to share with you. Some will be launched through future Kickstarter campaigns and some will be sold directly online. Subscribe to our email list to get important updates on product launches and events. We will only produce certain styles in limited quantities, so don’t miss out!
Leather is a natural product and as such, is subject to variations in color and texture, even across a single hide. These variations are part of the appeal of leather and should not be considered faults, but rather a part of its natural beauty and uniqueness.
Please note, due to the different lighting and/or filters used when shooting our products, the colors may vary slightly in the photos or videos posted in print or online than the actual color of the bags. Color variation may also depend on the color/brightness setting on your pc, tablet, or phone.