Returns/Exchanges

We accept returns or exchanges of new and unused items within 30-days from receipt of package. Please email cs@shopmiventi.com and state whether it is a return or exchange request on the subject line and reason of return/exchange (including photo of the item(s) being returned). We will be happy to help you with your request and send you return instructions.

Please note, no returns/exchanges are accepted without contacting customer service and obtaining a return code OR if the request is made after 30 days from receipt.

We will issue a refund (minus the shipping fee) within 5-7 business days of Miventi receiving, inspecting, and approving the returned product. Returned products that appears to have been worn/used are not eligible for a refund or exchange. Please make sure you are returning the item exactly how you received it to avoid denial of a refund.

Please note, refunds will be credited back to the original method of payment only. Depending on your financial institution, refunds could take 5-7 business days for the credit to show back on your account.

CUSTOM MADE/PERSONALIZED ITEMS | Items that have been customized to your specifications or have been personalized are considered FINAL SALE and cannot be cancelled, returned or exchanged once the order has been placed.